For Returns or Exchanges please call (650) 863-4954 for details.
Please include invoice of your item and note of detailed description of the problem back with your item(s).
Returns are accepted within 7 days of purchase only if item(s) unopened. Shipping charges are not refundable. Customer assumes return shipping charges if wanting to exchange or return item(s).
If item(s) defective or damaged an exchange will be issued. The customer is required to notify thezcoffee.com within 3 days of purchase if item(s) defective or damaged in order to receive the exchange.
